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Remote Annex 4000 Hardware Installation Guide
Chapter 4 Troubleshooting Procedures
4-16
Load Server Host Not Responding
The Remote Annex 4000 can boot from one of six types of hosts acting
as a load server host:
❑ Novell Server.
❑ A UNIX host on the local area network.
❑ A UNIX host at the end of a SLIP interface.
❑ Another Remote Annex 4000.
❑ A VAX VMS load server host.
❑ Any host (UNIX or non-UNIX) using tftp.
The following subsections discuss troubleshooting for some of these
load server hosts.
UNIX Host on the LAN
When troubleshooting a UNIX host on the LAN, make sure that:
❑ The host is booted and functioning properly.
❑ The host can communicate with other network nodes using
standard UNIX networking features and utilities.
❑ All Remote Annex 4000 software is installed properly on the
host. See the Annex Software Installation Notes that come with
the Remote Annex 4000 software release.
❑ Theerpcddaemon or tftp server, which loads the operational
image to the Remote Annex 4000, is running.
In test mode, both the Remote Annex 4000 and erpcd on the load
server host display boot progress reports. The Remote Annex 4000
displays its reports on the console; erpcd displays its reports on the
UNIX terminal that invokes test mode.
- Remote Annex 1
- © 1996 Bay Networks, Inc 2
- Revision Level History 3
- Contents 5
- Contents 6
- Figures 10
- Tables 12
- About this Guide 13
- Printing Conventions 14
- Related Documents 15
- Bay Networks Customer Service 17
- World Wide Web 19
- Customer Service FTP 20
- Support Source CD 20
- CompuServe 20
- InfoFACTS 21
- How to Get Help 22
- Remote Network Access 23
- Dial-up Routing 24
- Chapter 1 Introduction 25
- Remote Annex 4000 Description 26
- Main Logic Board 26
- Serial Line Controllers 27
- Asynchronous SLC 28
- Firmware and Software 29
- Supported 30
- Configurations 30
- Watchdog Timer 30
- Front Panel 31
- Front Panel Components 32
- Rear Panel 33
- Rear Panel Components 34
- Mode Jumper 35
- Network Interface 35
- Connectors 35
- Physical Characteristics 36
- 6 in. (15 cm) 38
- Before you Begin 39
- Ethernet cable 41
- Ethernet cable (see 42
- Figure 2-3): 42
- Figure 2-4): 43
- Connecting a Console Terminal 45
- Cable Retainer 48
- PBX End 48
- PBX Screw 49
- Cable Retainer Screw 49
- 50–19,200 250 75 51
- 38,400 200 60 51
- 57,600 100 30 51
- 115,200 50 15 51
- Connecting a Parallel Printer 52
- Power Select Switch 53
- 2 Apply power 54
- 4000 to your LAN 57
- This section describes: 57
- Server. Proceed as follows: 58
- Remote Annex and press 59
- Prerequisites 61
- The system responds: 64
- For example: 65
- For example: 65
- Auto-initializing the ROMs 66
- BOOTP response with the sm 68
- 4 Boot the Annex 69
- Invoking the Console Monitor 70
- Command Descriptions 74
- Command Description Use 76
- (Flash) is installed 83
- Remote Annex 4000 is booted 86
- 4000 ROM Monitor commands 89
- Network test – PASSED 94
- [data bytes] [npackets] 97
- Interface sequence: sl2,net 102
- Prompt Description 104
- Statistic Description 105
- Power-up and Boot Procedures 108
- On continuously 109
- Flashing irregularly 109
- Test Mode Diagnostics 113
- Table 4-4 115
- Boot Failures 117
- Boot Error Report 118
- Error Description 119
- # /etc/erpcd –D5 123
- # boot -v 123
- Another Remote Annex 4000 124
- VAX VMS Load Host on the LAN 125
- ● ● ● ● ● 126
- Console Port 129
- Coaxial Center 130
- Conductor 130
- Coaxial Shield 130
- 10Base5 Ethernet Port 131
- 10BaseT Ethernet Port 132
- Serial Port 133
- Pin Signal Pin Signal 134
- Parallel Printer Port 135
- Serial Port Cables 137
- Remote Annex 4000 Champs 138
- (continued on next page) 139
- Serial Cable Wiring Diagrams 143
- Printer Cables 145
- Dataproducts 146
- Printer Cable 146
- Loopback Connectors 147
- PBX Loopback 148
- Connector 148
- Contents of the Kit 149
- Dress Panel Cover 150
- (10 Places) 151
- (4 Places) 152
- Figure C-6) 153
- Assembly Instructions 155
- Power-up and Test 156
- Test Button 157
- PBX Loopback Plug 158
- Numerics 159
- Index 160
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